Job Description

Company Overview

Founded in 1952, Marsden Services is a nationally recognized provider of comprehensive facility services. We deliver high-quality janitorial, security, mechanical, calibration, emergency response, and facility management solutions to clients across the country.

Through our subsidiary, Palen Kimball, we provide specialized calibration services along with decades of mechanical and technical expertise to industrial and commercial clients across Minnesota. Palen Kimball delivers operational excellence in calibration, HVAC service, and mechanical maintenance—we take pride in being the best at what we do.

At Marsden, our people are our greatest strength. We believe in our employees, invest in their growth, and provide opportunities for long-term success. A career with Marsden means joining a company that supports your professional development and encourages you to make a meaningful impact.

Position Summary

Palen Kimball is seeking a Technical Sales Representative – Calibration Services to expand our growing calibration division throughout the Twin Cities metro area. This dynamic, customer-facing role combines technical knowledge with proactive, relationship-driven sales and business development.

The Technical Sales Representative will pursue new calibration business opportunities, bid and price work accurately, and serve as the primary point of contact for both existing and prospective clients. This position is ideal for an experienced, motivated sales professional who excels at hunting for new business, developing long-term client relationships, and promoting calibration service solutions.

This role focuses solely on sales, quoting, and business development—no calibration technician or project management responsibilities.

Core Responsibilities

• Hunt, prospect, and secure new calibration business within the Twin Cities metro area.

• Promote and sell calibration services specializing in temperature, dimensional, pressure, scales, flow, and torque.

• Prepare accurate and competitive calibration service quotes, bids, and proposals for clients across a wide range of industries.

• Conduct customer site visits to assess service needs, understand application requirements, and identify calibration opportunities.

• Serve as the primary point of contact for both new and existing customers through the entire quoting and sales cycle.

• Build and nurture strong relationships with manufacturing companies, laboratory facilities, medical device organizations, aerospace firms, and other calibration-dependent industries.

• Negotiate contracts, pricing, and service agreements with a focus on mutually beneficial, long-term partnerships.

• Track, forecast, and report on key sales metrics including pipeline activity, revenue targets, and close ratios.

• Represent Palen Kimball at industry events, client meetings, job walks, and networking functions to promote calibration services.

• Collaborate with internal calibration teams to ensure accurate scoping and smooth handoff of awarded work.

• Maintain compliance with all company, safety, and regulatory requirements.

Skills and Qualifications

• Minimum 3+ years of experience in calibration sales, technical sales, metrology services, or related technical sales fields.

• Strong working knowledge of calibration disciplines including temperature, dimensional, pressure, scales, flow, and torque.

• Proven success in hunting, prospecting, and developing new business in a technical environment.

• Excellent communication, negotiation, and customer service skills.

• Ability to read and understand technical specifications, service requirements, and calibration standards.

• Proficient in Microsoft Office Suite and CRM systems.

• Highly motivated, self-directed, and results-oriented.

• Valid driver’s license and reliable transportation required.

• No degree or certifications required—experience and technical aptitude are the key qualifications.

Measures of Success

• Achievement of sales growth, new customer acquisition, and revenue targets.

• Strong customer satisfaction, retention, and repeat business.

• Accurate and timely delivery of calibration quotes, bids, and proposals.

• Demonstrated success in hunting and capturing market share.

• Effective partnerships with internal calibration teams and leadership.

Business Conduct

• Uphold Marsden’s values and Code of Conduct at all times.

• Model integrity, professionalism, and a commitment to safety.

• Treat colleagues, clients, and business partners with respect and positive intent.

• Embrace continuous improvement and innovation.

• Promote a culture of accountability, collaboration, and excellence.

EEO Statement

Marsden Services and its affiliates, including Palen Kimball, provide equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, genetics, veteran status, marital status, sexual orientation, gender identity, or any other characteristic protected under federal, state, or local law.

Other Duties

Please note this job description is not designed to cover or contain a complete listing of duties, responsibilities, or activities required of the employee. Duties, responsibilities, and activities may change at any time with or without notice.

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