Job Description

Job Description

Job Description

Title: Supervisor of Adult Outpatient Services at Broadway

Reports to: Director of Adut Outpatient Services

Who we are:

C4 was founded in 1972 to help people released from psychiatric hospitals into the Uptown and Edgewater communities stabilize in the community. Since that time, C4’s service area has expanded to rekindle hope for individuals and families on Chicago’s north and west sides, remaining committed to community-level, system-focused interventions; C4 always seeks to avoid restrictive levels of care and maximize families’ agency to lead their recovery, allowing them to heal in their homes and community. C4 is the leader in building hope and breaking down barriers – from the personal to the systemic - for Chicago’s systematically disadvantaged communities through the delivery of effective, empirically supported, and trauma-informed mental health services. C4 seeks to equip 7,000 individuals annually to help them move from trauma to living, to working and thriving within their community.

Our Mission - Community Counseling Centers of Chicago (C4), a behavioral health advocate and social service provider, offers quality, comprehensive customer-oriented services tailored to the diversity of its consumers. 

Our Vision - Community Counseling Centers of Chicago (C4) will be, and will be recognized as, essential to the wellbeing of the communities we serve. 

Philosophy - C4 believes that people recovering from mental illness and emotional trauma are able to live, work and thrive in the community. 

Purpose:

The Supervisor of Adult Outpatient Services at Broadway provides the clinical and administrative oversight of clinicians providing billable individual therapy, art therapy and other group services to registered C4 clients. He/she will also function as a practicing clinician. In addition to overseeing individual therapy cases, this person will be responsible for helping C4 grow and expand Art Therapy services and other group services of a clinical, expressive and skill-building nature.

Minimum Qualifications:

1. Must have a master’s degree in Social Work, Psychology or Counseling
2. LCPC or LCSW required. Those whose licensure is in process will be considered
3. 3-year minimum clinical experience working with adult clients with persistent mental illness
4. Basic understanding of the therapeutic use of art in the process of healing and recovery

Competencies (Minimum Skills, Knowledge and Experience):

1. Ability to be respectful of the diverse cultures of the people served and to provide culturally appropriate, competent, and individualized treatment according to each client's age, gender, gender identity, race, ethnicity, and culture.
2. Ability to provide, create and supervise art therapy sessions.
3. Ability to assess the need for other group therapy services and initiate their implementation.
4. Clinical competencies, including motivational interviewing techniques, as aligned with training mandated by agency
5. Knowledge of behavior management techniques and functional use of them
6. Understanding of personal and professional boundaries
7. Ability to access art supplies needed and identify appropriate vendors
8. Organizational skills
9. Time and stress management skills
10. Communication skills to include interpersonal, teamwork, and collaboration skills
11. Conflict resolution and diplomacy skills
12. Computer literacy including clinical records
13. Ability to develop solutions to problems.
14. Ability to speak and write clearly and effectively.
15. Ability to comprehend complex ideas and complex diagnostic histories of consumers

Duties and Responsibilities:

1. Provides clinical supervision of staff providing individual therapy, art therapy and other group therapy services
2. Leads staff meetings and treatment planning meetings when necessary
3. Attends occasional ACT and CST staff meetings to help identify clients who would benefit for Art and Group Therapy

1. Maintains a caseload and provides direct services approximately 25% of the time worked
2. May attend additional staff meetings at other C4 sites to discuss group services at Broadway
3. Trains and supervises employees to procedures and clinical functions
4. Assists in scheduling employees to provide adequate coverage for groups
5. Ensures documentation quality, completion, and compliance at all times, as well as monitors timelines and agency policies and procedures according to agency’s guidelines
6. Ensures compliance with all applicable laws and accreditation requirements related to service delivery policies, practices, and reporting standards
7. Develops, coaches, guides, and determines individual performance expectations for direct reports.
8. Compiles reports and gathers data as requested
9. Adheres to confidentiality practices and procedures according to agency policies.
10. Maintains compliance with agency policies and procedures.
11. Maintains license and/or certification for position
12. Responsible for prioritizing own and others’ work to ensure completion
13. Checks the quality and timeliness of own and others’ work
14. Adheres to ethical practices
15. Other duties as assigned by supervisor

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