Job Description

Job Description

Job Description

Description:

Purpose of Position:

To lead and manage a small, local team of Warehouse and Retail Associates in a manner which promotes safety, profitability, responsible inventory management, industry education, and overall growth and forward movement of the GrowGeneration brand.

Essential Duties and Responsibilities of a Store Manager:

• Develop store strategies to raise customer base, increase store traffic, and optimize store profitability.
• Complete store operational requirements by scheduling and assigning employees; following up on work results.
• Leading by example, maintains store staff results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results.
• Increase sales by mentoring, training, and motivating staff.
• Ensure security of store assets and bank deposits by monitoring condition of surveillance equipment, safe, and cash handling procedures within the store.
• Maintain quality service by establishing and enforcing organization standards.
• Maintain outstanding store condition and visualize merchandizing standards.
• Prepare promotional materials and in-store displays.
• Routine inventory counts. Oversee stock levels and order new items when required.
• Ensure high levels of customer satisfaction through excellent service. Handle all issues that arise from customers by addressing complaints and issues in a professional manner.
• Handle staff conflicts, complaints and problems professionally and according to GrowGeneration policies.
• Contribute to team effort by accomplishing related results as needed.
• Helps customers by providing information; answering questions; obtaining merchandise requested; completing payment transactions; preparing merchandise for delivery.
• Other duties as assigned.

• Bachelor’s degree preferred but not required
• Previous People Management experience necessary
• Strong attention to detail and ability to produce accurate work
• Ability to demonstrate a high level of professionalism and emotional intelligence during stressful or confidential situations
• Ability to stand for extended periods of time
• Excellent verbal and written communication skills
• Ability to work in hot or cold conditions for the duration of a shift
• Ability to speak, listen, and type
• Ability to lift up to 40 lbs to waist height repeatedly

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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