Job Description

Overview Join to apply for the Spa Director role at Hand & Stone Massage and Facial Spa . We are currently seeking an energetic and reliable Spa Manager to help us run our operation in Hand & Stone - Kingwood! Benefits Dental insurance Health insurance Paid time off Employee discounts Flexible schedule Job Description At Hand and Stone, opportunity knocks. We are currently seeking an energetic and reliable Spa Manager to help us run our operation in Hand & Stone - Kingwood. Do people often describe you as a dynamic leader or fantastic motivator? Have you always wanted to have the power to be hands-on and develop an amazing culture in your workplace? As the Spa Manager, you will direct and organize the overall operation of the spa to maximize profits through exemplary customer service and customer satisfaction. Our ideal Manager will understand the necessity of collaboration and guide the staff to operate with peak efficiency through coordination, communication, and cooperation. The individual in this position is responsible and accountable for certain aspects of daily operations with a focus on achieving sales targets (with an eye for effective marketing strategies) and delivering an exceptional level of customer service. We believe in performance-based remuneration, so if you are constantly striving to achieve, want opportunities to be creative, and to own your personal progress, then you found the right place to work! Responsibilities Overcome objections during the sales process and increase the membership base Create marketing strategies aimed at maximizing revenue and profits Perform data analysis that drives business decisions and success Use sound judgment, work independently, with minimal supervision Plan and direct to meet the daily needs of the operation Track staff schedules efficiently to optimize capacity, revenue, and profits Maintain the utmost cleanliness and soothing ambiance of the premises Manage inventory effectively Ensure a high degree of customer satisfaction, address customer dissatisfaction, resolve service complaints Ensure compliance with all Hand & Stone policies and procedures in addition to local, state, and federal laws and regulations Hire, train, supervise, develop, mentor all team members according to Hand & Stone policies and procedures Motivates and empowers the team to achieve high standards What’s in it for you? A great opportunity to implement creative strategies to help our new spa become as successful as possible Growth opportunities Competitive compensation Commission opportunities and generous bonuses Employee discounts I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment. Hand and Stone Franchise Corp. does not accept, review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand and Stone franchisee. #J-18808-Ljbffr Hand & Stone Massage and Facial Spa

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