Job Description

Job Description

Are you ready to lead a skilled team and drive operational and revenue growth at one of Pittsburgh’s most respected home service companies? Restano Heating, Cooling & Plumbing is hiring a Service & Sales Manager to lead our residential plumbing division. With 35+ years of service excellence, we’re looking for a proven leader who can elevate team performance and ensure best-in-class service for our customers.

Who We Are

Restano is a trusted name in the Pittsburgh region for residential HVAC and plumbing services. Locally owned and operated, we’ve built our reputation on quality, integrity, and long-term customer relationships. As we grow our plumbing division, we’re seeking a leader who shares our standards and is ready to take ownership of results.

Why Join Our Team

• Competitive compensation
• Company vehicle and fuel card
• Health, dental, and vision insurance
• 401(k) with company match
• Paid time off and holidays
• Career growth opportunities within a stable and respected company

What You’ll Do

• Team Leadership: Lead, manage, and support a team of licensed plumbers. Set performance standards, enforce safety protocols, and foster a culture of accountability and professionalism.
• Operational Oversight: Coordinate daily workflow, oversee installations and repairs, and ensure compliance with all codes and safety regulations. Work closely with dispatch and office staff to maximize team efficiency.
• Revenue Growth: Identify areas for increased sales and profitability within plumbing operations. Monitor KPIs, manage team productivity, and ensure service targets are met or exceeded.
• Technical Excellence: Provide hands-on support in the field when needed. Serve as a technical resource for the team and ensure all work meets Restano’s quality standards.
• Customer Satisfaction: Ensure customers receive high-quality, timely, and respectful service. Proactively address concerns and lead the team in delivering a top-tier customer experience.
• Team Development: Recruit, train, and mentor plumbing staff. Build a positive team culture focused on growth, skill development, and retention.

What You Will Bring

• Strong technical knowledge and ability to support field teams
• Results-driven with a focus on efficiency, performance, and quality
• Valid driver’s license and clean driving record

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