Job Description

Job Description and Duties

THIS POSITION MAY BE ELIGIBLE FOR A HYBRID WORK SCHEDULE. THE AMOUNT OF TELEWORK IS AT THE DISCRETION OF THE DEPARTMENT AND IS SUBJECT TO CHANGE AS BUSINESS NEEDS ARISE.

The Employment Development Department, Document Management Division is searching for a motivated, skilled, and energetic individual who enjoys innovation, problem solving, and is interested in working with an exciting team of professionals in a fast-paced environment.

Under the general direction of the Staff Services Manager I, the incumbent is responsible for assisting in planning, directing, and participating in the oversight of the Department's mail operations program. Assisting in developing and monitoring the Department's mail related budget. As a liaison, working directly with various Employment Development Department (EDD) departmental programs, other state agencies, outside vendors and contractors, and the United States Postal Service on mail related issues and postage matters. Assisting with and providing input for Division and Branch level assignments. Reviewing, analyzing, researching, and tracking more complex data. Participating in work groups to resolve problems or implement new procedures.

In addition, the incumbent is expected to foster an environment that promotes the use of teamwork, work cooperatively to develop partnerships with a wide variety of individuals, and integrate Division and Departmental values. The incumbent is required to exercise an initiative in coordinating work priorities, performing assigned tasks, identifying and implementing process improvements to ensure that program operations are effective and efficiently performed. The incumbent's role requires contact with EDD customers, staff, information technology staff, management, and representatives from other governmental agencies.

Position exists at 3704 Parkway Place West Sacramento, CA 95691 aru 345. Located near the Port of Sacramento

If you have questions about the actual position, please contact the “Hiring Unit Contact” listed below under Contact Information.

Effective July 1, 2025, specific Bargaining Units and associated Excluded State employees are subject to a salary reduction between 2% - 4.62% in exchange for hours in the Personal Leave Program 2025 (PLP 2025) per month. For more details, please click  her e to visit the California Department of Human Resources (CalHR) website.

You will find additional information about the job in the .

Working Conditions

Visa Sponsorship

This position is not eligible for visa sponsorship. Applicants must be authorized to work in the US without the need for visa sponsorship by the start date of employment.

The incumbent's main headquarters is 3704 Parkway Place, West Sacramento, CA. Group business hours are 8AM to 4:30PM, Monday through Friday. Travel may be required to other Document Management Division offices located in Natomas and Sacramento, as well as the Sacramento Central Office.

Special Requirements

It is strongly encouraged to apply through your CalCareer Account at .

Please only submit ONE application.  Electronic applications submitted through your CalCareer Account are highly recommended and will be received/processed faster than other methods of filing.

If you are unable to apply electronically through your CalCareer account, please mail a completed and signed State Examination/Employment Application STD Form 678 and application package to the mailing address provided in the “Application Instructions’ section below and ensure the following:

• Clearly indicate the Job Code #, Position Number and the Classification Title of this position in the “Examination or Job Title(s) For Which You Are Applying” section located on Page 3 of your State Examination/Employment STD Form 678.
• Clearly indicate the basis of your eligibility (list, transfer, reinstatement, etc.) in the “Explanations” section located on Page 3 of your State Examination/Employment Application STD Form 678.
• Remove and do not submit the “Equal Employment Opportunity” questionnaire (Page 10) with your completed State Examination/Employment Application STD Form 678.  This page is for examination use only.
• Do not include your full Social Security Number on your documents and/or do not provide any LEAP information.

Examination/Assessment 

To apply for this position, you must obtain list eligibility by taking and passing the examination. If you already have list eligibility for this classification, you do not need to retake the examination unless your list eligibility has expired.

Click the examination link below for more information and to take the exam:

For more information about the State hiring process,  click here . To watch tutorials on how to apply for a State job,  click here .

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

• Effectively plan, organize, and manage multiple workloads and competing priorities.
• Strong analytical, oral and written communications skills.
• Gain and maintain cooperative working
• Ability to effectively colect data in order to develop and maintain reports.
• Knowledge of the Microsoft Office suite (Word, Excel, Outlooks, PowerPoint, Visio, Access)
• Experience in print production and project management.
• Ability to track and monitor multiple recurring tasks.
• Ability to maintain accurate spreadsheets.
• Ability to present information and conduct meetings.

Benefits

Benefit information can be found on the CalHR website,  , and the CalPERS website,  .

Statement of Qualifications Requirements

A Statement of Qualifications (SOQ) is Required. The SOQ serves as documentation of each candidate’s ability to present information clearly and concisely in writing.  The SOQ is not a resume or cover letter. Resumes and/or Cover Letters  DO NOT take the place of the SOQ. Applications received without an SOQ may not receive further consideration and may be excluded from the hiring process.

The SOQ must be typed, Arial font, 12-point size, no smaller than one inch margins, and no more than one page in length. The SOQ must respond to the following in bulleted format below.

The SOQ must include a narrative addressing how your experience, training, education, and skills qualify you for this position.

** Automatic disqualification if SOQ was submitted blank, or a different document (e.g. resume) was submitted in lieu of an SOQ**

Discuss the following qualifications and provide specific examples to all three questions in your SOQ under the corresponding number and question:

1. Please describe how you meet the qualifications for this position, and why you would be a good fit for this position.

2. Describe how you prioritize multiple tasks and your strategies for ensuring accurate completion of projects. What tools or techniques do you use to stay organized, especially when working under pressure and tight timelines?

3. Describe a situation in which you found a creative way to overcome an obstacle or solve a problem.

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is optional. It may be included, but is not required.
• Statement of Qualifications - A Statement of Qualifications (SOQ) is Required.  Please see “Statement of Qualifications Requirements” section for more information about the SOQ.

Job Tags

Permanent employment, Full time, For contractors, Work at office, Remote work, Monday to Friday,

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