Job Description

SERVICE TECHNICIAN

Duties and Responsibilities

General Description: A Service Technician cleans and services customer areas to ensure the safety, health and morale of customers, visitors and employees, by helping to provide a clean, attractive, safe environment with minimal interference to others.

Principle Duties and Responsibilities:

1. Sweeps, mops and damp-mops floors. Periodically cleans and/or polishes floors using buffing machines.

2. Strips or scrubs and refinishes floors when assigned.

3. Vacuums, spot cleans, or shampoos carpets when assigned..

4. Polishes metal or other bright surfaces. Scours glass or enamel fixtures.

5. Cleans vertical and horizontal surfaces that collect dust.

6. Collects and transports refuse, cleans and relines refuse containers with plastic bags.

7. Cleans tops of windows, door frames, and other high places, using ladder when necessary.

8. Washes sinks and other plumbing fixtures; replaces disposables such as paper towels, soap and toilet paper.

9. Dusts, cleans and polishes furniture.

10. Utilizes detergents, disinfectants, polishes, finishes, etc.

11. Joins a labor task force in case of fire, disaster, or special projects.

12. Uses floor machines, automatic scrubbers, wall washing equipment, waste collections equipment, etc.

13. Treats each customer, visitor, and employee with compassion and courtesy.

Knowledge, Skills and Abilities Required:

1. Minimum Education/Training: Able to read written instruction and comprehend verbal instructions given in English.

2. Minimum Work Experience: None required.

3. Physical Effort Required: Able to use 20-ounce mop, lift and carry three or five-gallon buckets of water for short distances and lesser weights for longer distances.

4. License/Registration/Certification: None required.

5. Analytical Skills: Ability to take and understand directions.

Level of Supervision:

Reports to: General Manager - Operations Manager - General Manager.

Supervises: No one.

Working Conditions:

Job Hazards: May be in frequent contact with water and strong cleaning/disinfecting solutions.

Physical Working Environment: Normally works in well-lighted, well-ventilated area .

Summary:

These statements describe the general level and nature of work performed by individuals assigned to this job. The description is not an exhaustive listing. Additional job-related duties/responsibilities may be required.

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