Job Description

Overview Join to apply for the Jack in the Box - RESTAURANT MANAGER role at Giants Baseball & Softball Camps . Position Summary: Responsible for managing the overall operations of a Jack in the Box unit. Uses discretion in daily management decisions with accountability for ensuring effective execution of the Service Profit Chain (SPC) and Brand Promise. Develops the team to provide excellent internal service, external service, and build restaurant sales and profit while ensuring compliance with policies, procedures, and regulatory requirements. Position Title RESTAURANT MANAGER Job Code RORM20 Reports To District Manager Exemption Status Exempt Department Restaurant Field Operations Key Duties/Responsibilities Internal Service: Recruits, selects, trains, develops, and evaluates restaurant employees. Monitors staffing levels to ensure sufficient development and talent; ensures systems for training employees on workstations are fully implemented; identifies and develops internal candidates for management and Team Leader positions. Works with restaurant management team to ensure all facets of "My Promise to You" and the Service Profit Chain are executed; creates an environment that is employee friendly, fun, clean and safe; motivates and inspires employees to achieve high performance; treats all employees with respect and dignity; and regularly recognizes and rewards employees. Complies with all state and federal labor laws and regulations. External Service: Manages daily activities to achieve excellence in restaurant operational performance. Provides an exceptional experience for guests by ensuring proper training and holding the team accountable for consistently delivering excellent guest service and food quality in adherence with JIB systems, procedures, and food safety requirements. Maintains visibility with guests; responds to guest concerns and complaints in a timely and professional manner; ensures positive resolution; ensures management and crew understand and operate all systems correctly; maintains brand image of restaurant cleanliness, maintenance, and service; serves as a role model for guest service. Sales & Profits: Analyzes restaurant operational and financial performance using management information tools; identifies trends and implements action plans for improvement; focuses on increasing restaurant sales and profitability by executing the Service Profit Chain; considers cost/benefit of financial decisions and protects the JIB brand; monitors costs and adherence to budget and restaurant goals. Selection Skills/Qualities Fostering the Culture: Demonstrates passion for the business; maintains integrity, honesty, and trust; treats employees and guests with respect; communicates timely, clearly, and accurately; remains calm under pressure and effectively manages conflict. Training/Coaching/Development: Motivates and inspires employees; trains, coaches, and provides time for learning; identifies potential and fosters development; provides quality and timely performance feedback and reviews. Guest Focus: Delivers a high-quality guest experience; understands guests' perspectives; ensures consistent, quality service in a fast-paced environment. Food Quality/Safety: Maintains strong focus on food quality and safety and restaurant cleanliness; proficient in systems and duties within established structure. Business Management: Adapts to multiple demands and change; makes high-quality decisions; delegates effectively; organizes and follows up; maintains urgency toward goals. Performs other related duties as required. Qualifications Education - High School Diploma, G.E.D. or equivalent required. Associate's or Bachelor's degree preferred. Experience - Internal Promote: Minimum of 1+ years experience as an Associate Manager and/or 2 years experience as a First Assistant Manager; must be 100% certified in all workstations. External Recruit: Minimum of 3 years experience managing a service concept with full P&L responsibility. Knowledge/Skills/Abilities - Must be at least 18 years old; must complete Restaurant Manager training classes; ServSafe certified. Proficient in English (speaking, reading, writing); excellent interpersonal skills; basic math skills; analytical ability; good organization and planning skills. Self-starter with initiative; proficient with PCs and related software. Valid driver’s license and ability to travel to other locations as required. Demonstrates integrity and ethical behavior. Physical Requirements - Ability to stand and walk for 85%–95% of shift; lift and carry 10–65 lbs; move freely throughout the restaurant; operate restaurant equipment and drive a motor vehicle; operate a computer keyboard. Reasonable Accommodation Jack in the Box, Inc. and its affiliates will make reasonable accommodations to allow a qualified individual with a disability to enjoy equal employment opportunities and to perform the essential functions of the job. This position description should be applied accordingly. Seniority level Mid-Senior level Employment type Full-time Job function Management and Manufacturing #J-18808-Ljbffr Giants Baseball & Softball Camps

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