Job Description

Job Description

Job Description

Hiring immediately!!
Pay range: $20-$22 hourly

Role and Team

Reporting to the Mechanic Shop Manager or designated manager, the Mechanic Shop Clerk will perform clerical duties, such as ordering parts for the mechanic shop, as assigned in accordance with corporate guidelines.

Must know, practice, and ensure that company policies, procedures, and applicable state and federal laws are followed always.

Responsibilities

• Perform various general administrative duties including data entry, data verification, preparing reports and correspondence for the supervisor/manager
• Create and maintain customer files, both digital and hardcopy
• Order parts according to approved estimates and repair orders scheduled for the mechanic and body shop
• Track and prepare parts received
• Must be familiar with customer account contracts and knowledgeable of pre-authorized amounts for repair transactions as described in the account contract
• Post repair and parts transactions to vehicle account in V-Trace, i.e. mechanical repairs, process customer billing, parts, PSI's, etc. and print reports
• Compile information needed for various reports and assist in coordinating project-oriented duties at the discretion of the supervisor
• Communicate with other departments to ensure repair transactions are authorized
• Respond to customer inquiries pertaining to vehicles
• Set up estimates and appointments with outside vendors/sublet services
• Process payments to vendors for parts and services for shop
• Post updates and estimates in the ADESA Inspections Portal
• Meet monthly and year end deadlines for supply inventory reporting to accounting
• Conduct or assist with shop inventory
• Scan, code, and audit invoices for payment
• Provide accurate, friendly quality service to customers when processing customer transactions
• Ensure all shop area conditions are not a potential threat to employee or customer safety
• Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments

Skills

• Strong communication and interpersonal skills.
• Detail oriented and consistent in the execution of job duties
• Ability to maintain quality and quantity of work produced
• Ability to work in a high production environment
• Ability to understand and adhere to Company policies in all areas.
• Ability to exercise good business judgment and discretion to analyze and address opportunities.
• Self-motivated in order to drive efficiency, teamwork, and the best customer experience possible.

Qualifications

Clerk II

• ** 5 years of parts/administrative experience is required
• High School Diploma or GED preferred.
• Auction knowledge and experience is preferred
• Proficient computer skills required, Google Suite experience preferred
• Effective interpersonal communications skills
• Must have the ability to interact positively with others
• High level of organization and accuracy
• General understanding of vehicle parts, ability to verify parts and labor times in Alldata / Mitchell for estimates
• Must be 18 years of age with a valid driver's license and driving record that meets company requirements
• Must have a demonstrated ability to read, write, and communicate effectively in English
• Well-organized and responsible with an aptitude in problem-solving with strong multitasking skills
• Ability to adapt to changing work environments, including exposure to excessive weather conditions (heat/cold).

ADESA Benefits and Perks

Competitive Pay | Quality Benefits | Holiday and Paid Time Off | Education and Equipment Reimbursement Programs | Matching 401(k) | Career Path Opportunities | And More!

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