Summary
The Operator is responsible for the day-to-day call center functions, ensuring that both our interpreters and clients are connected in a timely manner, while maintaining Operator performance expectations (handle time). This role will handle various tasks including taking in-bound calls from our clients, collecting and verifying client auto populated data and transferring calls to an over-the-phone interpreter.Essential Duties + Responsibilities
Education, Experience + Skills
Work From Home:
This is an in-office Position with the option to qualify to work from home. Standard WFH Guideline is 30 days and is decided based on the following:
Equal Employment Opportunity
United Language Group is an equal opportunity/affirmative action employer. United Language Group prohibits unlawful discrimination and harassment and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and any other protected class status under applicable federal and applicable state law....) The Impact You Will Have in This Role As a member of the Talent Acquisition team, you will be a steward of DTCCs greatest asset... ...Needed for Success ~5+ years of sourcing experience within an agency or corporate setting ~ Proven experience sourcing for technical...
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